Term and Conditions

1. Website Use and Access

1.1 Eligibility

Our website and products are intended for individuals aged 18 years or older. By using our site, you confirm you meet this age requirement.

1.2 Account Registration

While you can browse without an account, creating one allows you to:

• Save your shipping information for faster checkout
• Track order history
• Manage preferences for health and beauty products

You are responsible for maintaining the confidentiality of your account credentials.

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our health and beauty products (including Allergy & Hayfever Relief, Baby & Children’s Health, Bath & Shower, Cosmetics, etc.). However, we cannot guarantee that:

• Product colors will match exactly what you see on your screen
• Product descriptions are error-free
• Inventory will always be available

2.2 Product Use

Our health and beauty products are for external use unless otherwise specified. Always:

• Read product labels and instructions carefully
• Perform a patch test for new skincare products
• Consult a healthcare professional if you have concerns about ingredients

2.3 Product Availability

We ship worldwide except to some Asian and remote regions. Certain products may have regional restrictions due to regulatory requirements.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Accept or reject orders at our discretion
• Limit quantities due to high demand
• Cancel orders if pricing errors occur

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method at the time of order.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price shown at checkout.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days

Delivery times are estimates and not guaranteed. International customers may incur customs fees.

4.3 Delivery Issues

If your package is lost or significantly delayed, contact us at [email protected] within 30 days of shipment.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for:

• Unused products in original packaging
• Items with all original tags and labels
• Products accompanied by proof of purchase

Non-returnable items: Opened cosmetics, feminine care products, dental care items, face wipes, and beauty face masks.

5.2 Return Process

Follow these steps:

1. Email [email protected] within 15 days
2. Receive return authorization and instructions
3. Ship items to: USA Health & Beauty Returns, 4382 Ray Court, Jacksonville, US 28540

5.3 Refunds

Refunds are issued to the original payment method within:

• 5-10 business days for credit/debit cards
• 3-5 business days for PayPal

Original shipping fees are non-refundable unless the return results from our error.

6. Intellectual Property

All content on usahealthbeauty.com, including product descriptions, images, and NIVEA branding, is our property or used with permission. You may not:

• Reproduce, distribute, or modify site content without authorization
• Use our trademarks or branding without written consent
• Scrape or systematically collect data from our site

7. Liability and Disclaimers

7.1 Product Liability

While we ensure product quality, we’re not liable for:

• Individual allergic reactions to ingredients
• Misuse of products contrary to instructions
• Results that vary from product claims due to individual differences

7.2 Website Operation

We strive to maintain site availability but aren’t responsible for:

• Temporary outages or technical issues
• Viruses or malware originating from third parties
• Inaccuracies in inventory displays

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy details how we collect, use, and protect your personal information related to health and beauty product purchases.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Jacksonville courts.